Information on this thread should not be misconstrued as LEGAL advice and it’s for educational and resource purposes ONLY.
Should you need an attorney for legal advice please click here: https://www.consumeradvocates.org/for-consumers
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When dealing with federal student loans, you should ONLY be in contact with the federal government or one of the lender agencies, such as Navient, Nelnet, etc. Studentloans.gov and nslds.ed.gov are great resources.